Privacy Policy

89 dbd Privacy Policy – Your Information Is Completely Safe With Us

We believe privacy is a fundamental right. 89 dbd collects your personal data solely to provide you with a better experience – never to sell or misuse it. This policy is written in plain language so you know exactly where you stand.

Last updated: 1 July 2026
SSL Encryption
Information Never Sold
Confidential Retention
GDPR Consistent

Transparency in Data Collection

We keep you informed at every step — what data is collected and why. No hidden collection of any kind.

Military-Grade Protection

All your data is secured with AES-256 encryption and SSL technology. Unauthorised access is not possible.

Your Control

You can request to view, correct, or delete your data at any time. You own it.

Third-Party Controls

Any service provider we share data with is equally bound to uphold the same level of protection.

Cookie Transparency

Which cookies are used, how long they last, and how to disable them — all disclosed openly.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time – no hassle, no questions asked.

Good to Know: This Privacy Policy applies to all users of the 89 dbd website and mobile app. By using the platform, you consent to this policy. In conjunction with this policy, Terms & Conditions Read together, they give you the full picture.

1Introduction – Why This Policy Exists

When you create an account, play games, or get in touch with us at 89 dbd, certain information naturally comes our way. This policy explains what we do with that information, how we store it, and what rights you have.

Many people in Bangladesh are hesitant to share information online because they don't know how it's being used. At 89 dbd, we want to put those concerns to rest. Our approach is simple: we only collect what we need, we keep it secure, and we always put you in control.

This policy is built in compliance with Europe's GDPR and international data protection standards. We believe your privacy is not merely a legal obligation — it is our ethical responsibility to you.

2What Information We Collect

We collect two types of information: what you provide directly, and what is gathered automatically as you use the platform.

Information You Provide Directly

Data Type When It Is Collected Security Layers
Name & Date of BirthAt the time of registrationEncrypted
Mobile Number & EmailDuring registration & verificationEncrypted
Identity informationDuring KYC verificationEncrypted
Payment information (partial)At the Time of TransactionEncrypted
Support ConversationsContact HoursSecure

Automatically Collected Information

  • IP address and device type (for security verification)
  • Browser and operating system information
  • Pages visited and time spent (for app improvement)
  • Gaming history and transaction records (legal obligation)

89 dbd never stores full payment card numbers, PINs, or OTP codes. Payment details go directly to the payment gateway.

3Purpose of Data Use

89 dbd uses the information it collects solely for the purposes listed below — and nothing else:

  • Account Management: To create your profile and ensure secure login.
  • Payment Processing: To process deposits and withdrawals accurately.
  • Customer Support: To resolve issues quickly and accurately.
  • Fraud prevention: To prevent unauthorized access to your account and funds.
  • Service Improvement: Anonymous analytics to help us understand how features are performing.
  • Legal Obligations: To comply with anti-money laundering regulations and regulatory requirements.
  • Personalized offers: To send you relevant promotions based on your preferences (opt-out available).

89 dbd never sells your information to advertisers or marketing companies. This is our unwavering commitment.

4Data Storage & Security Measures

Your data is stored in secure, internationally certified data centres. We apply multiple layers of security to keep it protected.

Technical Security

  • AES-256-bit encryption — the same standard used by the military.
  • TLS 1.3 protocol — fully secured connection when transmitting data.
  • Two-factor authentication (2FA) – available to enable at your discretion.
  • 24/7 automated threat detection system.
  • Regular independent security audits.

How Long Data Is Retained

Your data is retained for as long as your account remains active. Upon account closure, personal information is deleted after the legally required retention period (typically 5 years). Financial transaction records must be retained long-term in accordance with regulatory requirements.

In the event of a security incident, we are required to notify affected users within 72 hours.

5Data Sharing – Who We Share With & Why

89 dbd shares your information with third parties only in limited circumstances and for specific reasons. The complete list is provided below:

  • Payment Processors (bKash, Nagad, Rocket): Information required to complete a transaction — used solely for that transaction.
  • Identity verification provider: For the KYC process — retained only until verification is complete.
  • Game Providers: Only the minimum information required to manage your game session.
  • Legal Authorities: When required by a valid court order or regulatory authority request.

Outside of the cases listed above, 89 dbd does not share your personal information with any third party. All service providers are contractually bound to uphold our privacy standards.

6Cookie Policy

Cookies are small data files stored in your browser. 89 dbd uses three types of cookies:

Essential Cookies

Required for login sessions and platform security. These cannot be disabled – the platform will not function without them.

Functional Cookies

To remember your preferences (language, theme). Disabling these means you'll need to reconfigure your settings each time.

Analytical Cookies

Used to understand how pages are performing — fully anonymized. You can turn this off.

You can disable non-essential cookies at any time through your browser settings. Note that some features may be limited as a result.

7Your Data Rights

You have full control over your own data. 89 dbd guarantees the following rights:

Right to Access
You can request to see what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate information.
Right to Erasure
Request deletion of your data where no legal obligation requires it to be retained.
Right to Portability
You can download your data in a portable format.
Restriction of Processing
Request to restrict the use of your data for specific purposes.
Marketing Opt-Out
Opt out of promotional messages at any time.

To exercise any of these rights privacy@89dbd.app Email us or reach out via Live Chat. We will respond within 30 days.

8Protection of Minors

89 dbd strictly refrains from providing services to anyone under 18. We actively detect and prevent underage registrations.

  • Age verification is in place at the point of registration.
  • Proof of age documentation may be requested for accounts flagged as suspicious.
  • If a minor is identified, their account and transactions will be cancelled.

If you suspect that a minor is using the platform, please contact us immediately at support@89dbd.app to let us know.

9Changes to This Policy

This Privacy Policy may be updated over time as our services or legal requirements evolve. For significant changes:

  • A notice of any changes will be sent to your registered email.
  • A notification will be displayed upon logging in to the platform.
  • The "Last Updated" date at the top of the page will be changed.

Continued use of the platform after an updated policy takes effect will be considered your acceptance of the new terms.

10Contact – Privacy Enquiries

For any questions, requests, or complaints regarding this Privacy Policy, please contact our privacy team directly:

Email
privacy@89dbd.app
Response within 30 days

Live Chat
Available 24/7
Typically responds in 2 minutes

General Support
support@89dbd.app
Within 4–6 hours

Frequently Asked Questions

Log in to the 89 dbd app or website and go to your profile settings. From there, open the "Responsible Gaming" option. You can set three types of limits: a daily deposit limit (e.g. a maximum of ā§ŗ500 per day), a weekly limit, and a monthly limit. Limits take effect immediately once set. Lowering a limit applies instantly, but increasing one requires a 24–72 hour cooling-off period to prevent impulsive decisions. There is also a Self-Exclusion option, which lets you lock your account for 7 days, 30 days, or 6 months. For more details, Responsible Gaming Visit the page.

89 dbd supports all major payment methods available in Bangladesh. For mobile banking, bKash, Nagad, and Rocket are all accepted — and deposits typically reflect in your balance instantly. Bank transfers are also supported, taking 1–2 business days but allowing higher limits. The minimum deposit is ā§ŗ500 across all methods. Withdrawals are generally returned via the same method used for the deposit. bKash and Nagad withdrawals complete in an average of 5–15 minutes — the fastest turnaround available in Bangladesh. All transactions are processed over SSL-encrypted connections, keeping your payment information completely secure.

Join With Confidence – Your Information Is Safe

You've read 89 dbd's Privacy Policy and now know how your data is protected. Open your account with confidence.

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